Chatbase
Cheaper for 10 people
From$40/mo
10 people: $40 a month · $480 a year
- No free plan
- Up to 20% off yearly
- No startup credits listed
- 3 plans · priced per plan
Chatbase vs CustomGPT.ai: pricing compared
Plans, list prices and what a team of 5, 10 or 25 pays on each, from Surba's catalog of AI tools. Updated for 2026.
At a glance
Side by side
Chatbase starts at $40/mo (Hobby) and CustomGPT.ai at $99/mo (Standard). For 10 people that's $40 vs $99 a month: Chatbase is $59 a month (60%) cheaper than CustomGPT.ai on list price.
CustomGPT.ai
AI
From$99/mo
10 people: $99 a month · $1,188 a year
- No free plan
- Up to 10% off yearly
- No startup credits listed
- 2 plans · priced per plan
Plans
Chatbase and CustomGPT.ai plans
Every plan with a public price, in US dollars.
Chatbase
Hobby
700 message credits/month · 2 members · Basic integrations
$40/mo
Basic
4,000 message credits/month · Helpdesk inbox and voice · API access
$150/mo
Business
15,000 message credits/month · 5 members · Advanced analytics
$500/mo
Annual: $32/$120/$400 per month. Enterprise (SSO, HIPAA, SLAs): custom. 7-day trial.
Prices from Chatbase's pricing page, checked 26 Oct 2026.
CustomGPT.ai
Standard
10 agents · 1,000 queries/month · RAG API access
$99/mo
Premium
25 agents · 5,000 queries/month · Remove branding
$499/mo
Annual: $89/mo and $449/mo. Enterprise (SSO, Azure OpenAI/Bedrock): custom. 7-day trial.
Prices from CustomGPT.ai's pricing page, checked 26 Oct 2026.
Team cost
What each costs your team
Entry paid plans, per month and per year at list price.
| Team | Chatbase (Hobby) | CustomGPT.ai (Standard) | Difference |
|---|---|---|---|
| 5 people | $40/mo$480/yr a year | $99/mo$1,188/yr a year | Chatbase $59 less a month |
| 10 people | $40/mo$480/yr a year | $99/mo$1,188/yr a year | Chatbase $59 less a month |
| 25 people | $40/mo$480/yr a year | $99/mo$1,188/yr a year | Chatbase $59 less a month |
Chatbase is priced per plan. CustomGPT.ai is priced per plan. Per-user prices are multiplied by the team; per-plan prices aren't. Before tax; yearly discounts not applied.
FAQ
Chatbase vs CustomGPT.ai: questions
Which is cheaper, Chatbase or CustomGPT.ai?
Chatbase starts at $40/mo (Hobby) and CustomGPT.ai at $99/mo (Standard). For 10 people that's $40 vs $99 a month: Chatbase is $59 a month (60%) cheaper than CustomGPT.ai on list price. Compare features too: the cheaper plan isn't always the closer match.
Do Chatbase and CustomGPT.ai have free plans?
Chatbase has no free plan in Surba's catalog. CustomGPT.ai has no free plan in Surba's catalog.
Are Chatbase and CustomGPT.ai cheaper if you pay yearly?
Chatbase lists up to 20% off yearly billing. CustomGPT.ai lists up to 10% off yearly billing.
More comparisons
Other AI comparisons
Paying for Chatbase or CustomGPT.ai? Track it in Surba.
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